We Are Working
About We Are Working
We Are Working is a US-managed virtual assistant company providing vetted US and global talent for businesses, including law firms and agencies. They offer professional VAs for administrative, marketing, sales, bookkeeping, and research tasks with a risk-free, all-in pricing model starting at $14/hour, with no minimums or long-term contracts. The service includes proactive supervision, training, and coaching by U.S.-based success managers to ensure high productivity and quality support.
Industries
Region
Languages
Core Services
Services
Service Details
TIER 1 | General Admin Support
Marketing and sales assistance | Scheduling | CRM updates | Bookkeeping
TIER 2 | Specialized Support
Customer/vendor calls | Content creation, video editing | Graphic design
TIER 3 | Expert-Level Support
Hubspot setup and integration | High-level content creation | Brand strategy
Contact We Are Working
Send a message to the company talking about your project needs, price and timeline to get started on your project!
Company Reviews
Total Reviews
24
Last Rated 4/28/2025
Overall Ratings
4.79
Last Rated 4/28/2025
Megan Human Mitchell
9 months ago
Great experience
We have been working with We Are Working, specifically Andrea Paulse-de Wet, for over six months and they have been absolutely incredible. FAR beyond our expectations for a virtual assistant team, they have transformed our work processes, fully taken over most of our repeatable tasks, and made our work more cost effective and efficient. They are 100% reliable, ask great questions, and document all their processes. We LOVE working with them!
Customer Success Manager
10 months ago
Great Place to diversify your portfolio
Pros: - Flexible schedule - Decent Pay - The management listens to new ideas and implements them as well. - There is always something new to learn | Cons: - Constant monitoring through an activity based software - Fractional work (you don't have a set schedule)
Jennie Schottmiller
10 months ago
They care about doing the work…
They care about doing the work correctly and consistently! I appreciate the clear communication.
Virtual Assistant
11 months ago
Low Wages
Pros: Management Staff are fairly nice, willing to assist | Cons: Executive Staff don't care too much about the staff, only get involved when they're losing money
Commercial Manager
1 year ago
Good income, volatile environment
Pros: Although overlapping on EST is required, there was some level of flexibility | Cons: Every move, minute and second is monitored. Staff turnover is high
Customer Success Manager
1 year ago
WAW - CSM
Pros: Remote work, flexibility and great culture | Cons: No paid time off and no bonus
GRH
1 year ago
Dependable and cost effective
Knowledgeable, dependable and thorough and failry priced.
G. Michael Parsons
1 year ago
You'll be very happy you did!
I've worked with WAW for several months now, and I'm so incredibly grateful for the support they provide! My work requires my assistant to provide support across a wide variety of fairly nuanced and unique tasks. WAW has built clear workflows and my assistant has been nothing short of spectacular, closely tracking and executing across clients and across projects. If you're on the fence, you should give it a try – you'll be very happy you did!
timothy wear
1 year ago
Good Time Saver
Added an admin support through WaW. It’s been a good experience and a great time saver. My day is no longer bogged down with tedious administrative work! Highly recommend.
Anthony LaPine
2 years ago
Great people and dedicated effort.
Great people and dedicated effort.
Rhett Lloyd
2 years ago
Great Choice
We are Working is saving us time and money by providing staff that we offload work and allow us to focus more on growing our business. The partnership has been good as they learn about our business and what we need beyond. What separates them from other companies is the creation of SOPs which is helping us to improve our workflows and the attention to detail.
Louis Engel
2 years ago
Happy with We Are Working
I have been able to complete some tasks that have been on my to-do list for quite some time. I can direct my attention to tasks that interest me more with their support. They have been able to help me find solutions to issues I ran into and they pivot quickly when I need to re-direct our focus. I'm grateful for our relationship!
Daniel de Paz
2 years ago
Great team of people!
Great team of people who build solid systems to make sure your tasks are completed well every time. They follow up and do what they say, and they provide quality people to help. Highly recommend.
Tony Seymour
2 years ago
As a long time "old school" business…
As a long time "old school" business professional I was very skeptical about working with a virtual assistant, Marwa at We are Working turned all my skepticism around...working with Marwa and her team has been nothing short of wonderful. She is very responsive and the quality of her work and communication process has been nothing short of 10 stars!
Mark Harrison
2 years ago
Biggest regret? Not having made this decision sooner
I had been debating hiring a VA for years now and never really knew where to look or what questions to ask when vetting a company. From the first meeting to discuss my needs, all the way through to the day to day tasks, I have felt like a valued partner through the entire process. Nomair has been a fantastic person to work with and his help has added revenue to my bank account, and hours back onto my clock every day. Objectively I have a higher-level task load that I was concerned wouldn't be able to be replicated even at all, but Nomair has proven himself to be not only a helpful team member, but an asset to my business. I initially wanted to use the cheapest service I could find but after only a week or two I realized I made the right choice and would make the same choice again in a heartbeat. Pierre and Marwa have been the epitome of professional and have been easy to contact if any questions or concerns were to arise. I own multiple businesses and I plan to use WaWto provide many assistants for me from here on out.
Customer Success Specialist
2 years ago
A great place to work
Pros: I have been with We Are Working for almost 3 years and it has honestly been a great experience. This was my second remote job after getting the axe in a downsizing exercise from my previous remote job. Ever since signing on I've been treated with respect by my direct supervisors and the support staff. Any administrative problems I may have are dealt with in a timely and professional manner. While it is not one of the top paying jobs, the work environment is certainly top of the line. You get all the benefits of being on a small team where everyone feels like an integral part of the unit, so you don't just feel like another statistic. I even had a chance to speak with the CEO directly in a 1 on 1 where he called me personally and offered a salary raise. There is a level of flexibility to the hours you work, but there is alot of opportunity to carve out a nice work/home balance, made even better since the positions are remote. | Cons: Not all processes are completely streamlined as it is not a huge commercial company, but issues are rare and any that arise are dealt with swiftly.
Virtual Assistant
2 years ago
Diversification
Pros: - Flexibility of working remotely and provides ample opportunities for personal and professional growth. - They value trustworthiness and prioritize delivering excellent service to our clients. - Maintain complete transparency in our interactions with clients. Additionally, you will have the chance to collaborate with clients from diverse industries, which will broaden your perspective. | Cons: - No performance evaluations every Quarter.
byron c
2 years ago
Great to work with
Exceptional dedication to understanding your needs, easy communication, and innovative approach. Their highly skilled team effortlessly handles tasks and ensuring efficient execution. Their invaluable assistance is a must have for anyone seeking top-tier virtual assistant services.
Daci L. Jett
2 years ago
We Are Working has been good for me
Working with We Are Working has been good for my business and has been different than working with any other VA or in-house assistant I've had. A couple things really set them apart. They have a systematic approach to learning the job, and they write my standard operating procedures, so (1) I don't have to write them, and (2) that by itself systematizes the job. So my VA can refer back to the SOPs if there is something he hasn't done for awhile and get refreshed about how to do it. And they use the SOPs to train a back-up for me, in case my regular VA is out. And training the back-up is a unique practice that I haven't seen elsewhere, which I really appreciate. It gives me assurance that the work will still get done if my VA is sick or on vacation. Something else that sets them apart is they take on the work of managing my VA. They monitor the work getting done to make sure it's getting done and to identify and address any issues that might arise before something becomes a problem. I like that because it takes a lot of management off me. Of course, I also manage my VA, but I know they are there handling it in the background, too. (For any attorneys reading this, I'm an attorney, and they signed a confidentiality agreement when I started working with them.) They have been very accomodating of my needs and I have recommended them to a few of my colleagues.
Joshua Meyer
2 years ago
I'm so grateful to have discovered Marwa and her team
I'm so grateful to have discovered Marwa and We are Working. Collaborating with their team has enabled me to enhance my sales velocity and delegate various administrative tasks across several domains.They will be part of my team for a long time.
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