Smiles On Demand
77 Reviews
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About Smiles On Demand
Smiles On Demand is an experienced offshore Business Process Outsourcing (BPO) provider based in the Philippines, offering educated, English-speaking talent and flexible solutions. They provide a range of services including: Customer Contact (inbound/outbound, 24/7 coverage), Back-Office Administration (Data Entry, Virtual Assistants, AI Data Labeling), and Digital Marketing. They support various industries like E-commerce, Healthcare, and Financial Services. Smiles On Demand emphasizes quality, customizable, and scalable teams with simple, transparent all-inclusive hourly pricing and no long-term contract lock-ins.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
Philippines
Languages
English
Core Services
Services
Service Details
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Company Reviews
Total Reviews
77
Last Rated 12/16/2025
Overall Ratings
4.61
Last Rated 12/16/2025
Sort By
Hjomer Blancaver (Homer)
2 months ago
Anches Castanares
3 months ago
Legitimate workplaces, smiles are growing 💯
SILVA, MANUEL MELGIN V.
4 months ago
Erick Laurence Alcantara
4 months ago
CS
Customer Service Representative (CSR)
5 months ago
GREAT COMPANY
Pros: Great environment, culture, and staffs. | Cons: No cons so far hehe
john AICANS
6 months ago
johnrey denlauso
6 months ago
Maria Francine Sedigo
11 months ago
RA
Reservations Agent
1 year ago
Smiles On Demand
Pros: Great culture Great employees Free lunch | Cons: Low paying Far from city centre
BEE bee
1 year ago
Love love🫶
CS
Customer Service Representative (CSR)
1 year ago
Perks and engagements are superb
Pros: Free lunch, unlimited coffee, and availability of chiller on site is a big plus. | Cons: more van to collect and drop off
CS
Customer Service Representative (CSR)
1 year ago
Vitamins
Pros: We are not only looking after finances but our health as well, Free Vitamin C for everyone! | Cons: It is not too bad, no one is perfect
CC
Customer Care Representative
1 year ago
Great, Fun
Pros: My experience during on my 1 month training in smiles is very exciting, I have a lot of fun with my team mates and the management, the Tl's is very accommodating and willing to share their knowledge and ideas to us newbies. | Cons: Cons my everyday travel at night and as I wasendorse to prod my asthma got triggered and it caused me to have a multiple absences, due to my body was adjusting to everyday travels and it took 1 hour and 30 minutes from ours to the the site.
Herminia Handog
1 year ago
Edmon Serafin
1 year ago
CS
Customer Service Representative (CSR)
1 year ago
Goods
Pros: Good environment. Very accommodating and respectful | Cons: They wont listen to you.
CS
Customer Service Representative (CSR)
1 year ago
Great Work Culture!
Pros: Smiles has a great work culture with strong Filipino values. Everyone from management to employees, treats each other with respect. The team is very responsible, and management cares about employees' well-being. You'll love working at Smiles even more once you join. | Cons: There are things to improve but it's reasonable enough.
CS
Customer Service Representative (CSR)
1 year ago
Nepotism alert
Pros: People are welcoming especially when i first started in the company | Cons: You dont get rewarded if you work hard unless you are close to the management Too many disputes in salary
R
Receptionist
1 year ago
Beware
Pros: Benefits are the only positive thing | Cons: Unorganized and rarely treated with respect
Joserey Rosales
1 year ago
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