Answer4u
472 Reviews
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About Answer4u
Answer4u is the UK's highest-rated 24/7 professional telephone answering service, specializing in ensuring businesses never miss a call. Their scalable solutions include Pay As You Go services, Virtual Receptionists, and fully Dedicated Agents for multi-channel support. Beyond call handling, they offer services like Diary Management, Help Desk Support, and Email Handling across various sectors such as legal, medical, and property management. All services are handled by UK-based, highly trained agents, providing a professional and personal touch as an integrated extension of the client’s brand.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
United Kingdom
Languages
English
Core Services
Services
Service Details
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Company Reviews
Total Reviews
472
Last Rated 10/9/2025
Overall Ratings
4.82
Last Rated 10/9/2025
Sort By
SW
Scott Widdows
4 months ago
I never had to think about phone calls…
I never had to think about phone calls the whole time we were with answer4u
DG
David Gibson
5 months ago
Exceptional Support and Seamless Integration
Answer4U has been an invaluable extension of our team, providing reliable overflow call handling and stepping in during a critical issue with our phone system. Their ability to quickly understand our business operations and adapt to our workflows was impressive. They became an integral part of our daily communications, ensuring continuity and professionalism in every interaction. Highly recommended for any business looking for dependable and flexible call support.
A
Angela
7 months ago
Great Service
Great Service. Very professional. Fair charges. Only stopped using due to retirement
AS
Anastasis Soleas
1 year ago
Property Answer Service
Professional Service, v. Happy!
C
Carl
1 year ago
We use Dallas and the team for our out…
We use Dallas and the team for our out of hours solution and no issues at all. Always on hand for anything and can change a script in seconds. recommended
Russell Short
1 year ago
Great company that we have worked with…
Great company that we have worked with for nearly 10 years. Highly recomend.
KC
Keith Collins
1 year ago
Experience with Answer4U
We have used Answer4U for 16 years and they have always been very responsive to any questions, script updates and changes we required. We have never had complaints from our customers when our missed calls have been dealt with by Answer4U. Our circumstances have changed so we no longer need missed calls passed to Answer4U but I would definitely use them again if required in the future.
CB
Colin Baker
1 year ago
A great service
A great service, which provides a professional response for my business when I'm not able to answer the phone. Far less expensive than employing someone to man the office 24/7.
S
Steve
1 year ago
We have used Answer4u for many years…
We have used Answer4u for many years and have always found them to be professional and efficient whilst providing us, and our customers with great service.
A
Anon
1 year ago
We used the service for several years
We used the service for several years. Service was excellent. Dealt with any problems very quickly.
MN
Menzies Norwich
1 year ago
Did what we needed!
Did what we needed! Thanks
GH
Graeme Howard
1 year ago
You've been absolutely brilliant…
You've been absolutely brilliant looking after us all these years. Thank you for an amazing service. Absolutely perfect
P
Paul
1 year ago
Great communication and always there…
Great communication and always there for you, never had any issues in all the years, very professional.
JW
J White
1 year ago
Would Recommend
Professional, prompt to answer customer calls in our stead (as well as our own queries when applicable), and efficient, they far exceed the standard of previous OOH call attendants that we've used. Would highly recommend.
SL
Simon Leigh
1 year ago
Great Answering Service
Great service for making sure you don't miss any phone calls. Agents can follow a script and answer basic questions and / or simply act as if part of your company and forward messages to you.
A
Andrea
1 year ago
Professional Service
Our small business has been a client of Answer4U for over 7 years and they have always provided a professional and efficient answering service. We would definitely recommend to other business owners.
JV
Julie Veale
1 year ago
Great service
I would highly recommend using Answer-4u, they have always been extremely helpful and professional whenever I have had a query. The answer service works well and the email which can be sent to various people in the company meant that we never really missed a call. Thank you for all your help.
JM
Jonathan M
2 years ago
Great service...
Great service.... very happy
DD
Damian Donnelly
2 years ago
The team at Answer4U were very easy and…
The team at Answer4U were very easy and pleasant to work with, and they elegantly did exactly as we set them up to do - I would use them again.
Jim Taylor
2 years ago
We had the pleasure of working with A4U…
We had the pleasure of working with A4U for over two years. Our journey with A4U has been nothing short of remarkable. Their dedication to providing 24/7 ticket response service has played an integral role in enhancing our support desk offering. Thank you, Team A4U, for your outstanding service and support!
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