Acena
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About Acena
Acena is one of the nation's premier providers of outsourced Inbound Call Center and Answering Service solutions, catering to a diverse clientele ranging from start-up businesses to Fortune 500 companies. They specialize in offering comprehensive support through highly trained agents who receive client-specific and general business skills training, focusing on customer service, sales, and technical skills enhancement. Acena's services function as a critical extension of their clients' operations, aiming to provide high-quality support and a positive customer experience. The company’s operational model emphasizes continuous employee development, performance management, and the use of specialized training to ensure agents are equipped to deliver proven results in outsourced communication and support functions.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
United States
Languages
English
Bilingual
Core Services
MA
Medical Answering Services
BA
Bilingual Answering Services
Services
AS
Appointment Setting
VR
Virtual Receptionist
Service Details
Growth
Zero Minutes | additional minutes $1.37
Price
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Team
125 Minutes | additional minutes $1.30
Price
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Enterprise
225 Minutes | additional minutes $1.28
Price
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