Blue Umbrella
121 Reviews
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About Blue Umbrella
Blue Umbrella is a long-established UK-based company providing outsourced virtual personal assistant (VA) services, secretarial, and admin support to businesses of all sizes, from sole traders to blue-chip corporations. They specialize in connecting clients with experienced, highly vetted VAs who can be seamlessly scaled up or down for both short-term projects and long-term roles. Core offerings include Diary/Email Management, Financial/HR Administration, Social Media Management, and Event Services, enabling businesses to add capacity and expertise exactly when needed.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Home Services
Hospitality
IT Services
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
United Kingdom
Languages
English
Core Services
Services
Service Details
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Company Reviews
Total Reviews
121
Last Rated 12/10/2025
Overall Ratings
3.25
Last Rated 12/10/2025
Sort By
E
Employee
2 months ago
Stable workload but boring nature
Pros: Stable workload and work life balance | Cons: Job nature easily to be replaced by AI
VD
Viktor Dvoretskii
2 months ago
Slow and indifferent
Took 2 months (!) to complete the initial assessment of the questionnaire. Declines to reimburse the late fees. They take a week to respond to every single question. Used to be a decent service, but this year it's terrible.
A
Analyst
3 months ago
Good Company
Pros: Very good work life balance | Cons: No negative points good stable company
A
Analyst
3 months ago
Terrible workplace
Pros: Work from home and remote. | Cons: Forced to work overtime without paying you the overtime even in the public holiday. Even after your annual leave have been approved by manager he still assign cases to be done in your holiday. Please find other place to work if you care about your mental health.
TS
Trainee/Jr Software Engineer
6 months ago
Good for freshers to learn
Pros: Product based company Good for freshers to learn | Cons: Politics in office. Less salary hike.
A
Analyst
6 months ago
only good w no other options
Pros: pays the bill whilst you are searching for smth else | Cons: toxic and hierarchical, minimum wage manual labour
SE
Software Engineer
6 months ago
Good
Pros: Good company to work for | Cons: Travel is hectic on sundays
Magic Magic
8 months ago
Make mistakes in reports that affect…
Make mistakes in reports that affect the amount of taxes refund. Refused to make corrections or pay back service fee. When I contacted Paypal, they began to threaten and demand paid back their fee. 100% not recomend
P
Peter
8 months ago
Incompetent
The worst company to deal with. They just keep finding ways to avoid doing their job, asking for the same information over and over again, information THEY HAVE. In the end, just use an AI translation service and do it yourself YOU ARE GOING TO HAVE TO ANYWAY. Absolutely useless company
Emma Bks
8 months ago
I absolutely do not recommend
I absolutely do not recommend this firm. I'm starting to wonder if it's all a scam and they've paid bots for their Google reviews as everything is hidden by the info@ address and there is no way to find anything about management on their website which is frankly a concerning lack of transparency. Working with them has been nothing but a headache since the beginning. I'm glad that I'm on top of my finances and my administration in general so I've been able to catch all of their mistakes, even though I shouldn't have to be. Financial services is supposed to be client oriented and helping people with their money but this is just awful. Don't do it.
CS
Cameron s
9 months ago
Ongoing complaint - please contact me to resolve
1/6 - this is still ongoing. 14/5 - I have used Blue Umbrella for years. No issue until my 2024 tax filing. 6+ week delay and counting. Minimal communication and no updates, no action that I can tell. Client ID 64502, please get in contact.
SF
ServiceLink FNF
9 months ago
loved this
Pros: decent pay for work completed | Cons: hard to navigate without structure
E
Employee
9 months ago
Hybrid Mode
Pros: Hybrid Mode Friendly Colleagues and environment | Cons: Unpredictable workload Lack of team building activity
E
Employee
9 months ago
Grateful for my time at Blue Umbrella
Pros: Under the right leadership, Blue Umbrella offers a lot of opportunities to learn. I've always thought it's a great place to start a career even if it's not a final destination. Hard to say if the current company situation is still favourable as there have been lots of leadership changes. | Cons: Compensation and benefits were never the best. Not sure how competitive they are anymore.
A
Analyst
10 months ago
Endless Work with Unrealistic Timelines.
Pros: Learn the tricks of the trade. | Cons: You are treated like a robot and expected to behave like one.
SE
Software Engineer
10 months ago
Good Company
Pros: good, work culture was good. | Cons: no cons, everything was ok
SA
Senior Analyst
11 months ago
ok ok
Pros: Has an understanding senior staff | Cons: Does not have adequate office space
A
Analyst
1 year ago
Not bad
Pros: Can work from home and hybrid work mode | Cons: less contact with other people
JA
Junior Analyst
1 year ago
Good Experience with Room for Improvement
Pros: Good learning opportunity, but high turnover | Cons: Lack of employee benefits and low bonuses compared to industry standards can be discouraging.
SE
Software Engineer
1 year ago
Good work life balance
Pros: Best palce to work Salary on time Over time if work during weekend | Cons: Management is average. Career growth is average.
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