Trusty Oak
About Trusty Oak
Trusty Oak connects business owners, solopreneurs, and executives with experienced, U.S.-based freelance virtual assistants. They emphasize clear communication, confident delegation, and helping clients reclaim time for strategic growth by handling day-to-day operational tasks. The company offers a "human-first approach," providing flexible plans, and offering support beyond matching by coaching clients on effective delegation to ensure long-term, seamless partnerships.
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Company Reviews
Total Reviews
58
Last Rated 2/20/2025
Overall Ratings
4.48
Last Rated 2/20/2025
Virtual Assistant
9 months ago
Nice side money
Pros: Flexible schedule and supportive staff | Cons: Clients aren’t always consistent and struggle to delegate
Lori Lovens
11 months ago
I love that I have a team of VA's available through Trusty Oak. Nitin Khanna has been a consistent, reliable resource for nearly 2 years. He handles my CRM, LinkedIn, etc... I've also had design work, web support, and specialty projects completed by TO's breadth of talent. Thank you, Nitin and the TO team!
Stephanie Williams
1 year ago
Trusty Oak has been amazing to work with! I really needed help with client coordination and smoother systems and Tatum has been a huge help with that! Highly recommend Trusty Oak!
Julie Herres
1 year ago
Tessa at Trusty Oak is an absolute rockstar! She’s my right-hand, keeping me organized and managing my calendar with precision while protecting my time like a hawk. From handling side projects to doing research, she ensures everything runs smoothly so I can focus on what truly needs me. I couldn’t do it without her—highly recommend her and Trusty Oak!
Tonya Evans
1 year ago
I am thrilled to share my experience working with Trusty Oak and my virtual executive assistant, Nitin. After a very helpful onboarding and vetting EA options, I was matched with the perfect virtual EA. Since joining my team, he has increased my productivity exponentially by bringing the perfect balance of initiative and collaboration. His exceptional communication skills and ability to ‘take charge’ while asking the right questions for clarity have been invaluable. Nitin expertly manages my incredibly busy schedule, ensuring that my time is used effectively and strategically. Beyond calendar management, he is instrumental in setting up systems and databases that streamline my operations and keep everything running smoothly. His efficiency, attention to detail, and proactive approach have exceeded my expectations and allowed me to focus on what I do best. I HIGHLY recommend Nitin and Trusty Oak to anyone in need of a professional, reliable, and results-oriented assistant who can transform the way you work.
Julie Couret
1 year ago
Dana is more than my Executive Assistant, she’s the key to unlocking opportunity and stability in my fast moving business. I am eternally grateful to Trusty Oak for the high touch process in connecting Dana and I.
Israel Lang
1 year ago
Really appreciate how Trusty Oak has helped me as a solopreneur. Tatum has been super helpful. She has taken many of the admin tasks that bore me to death and allowed me to focus on the things that are most important to me, my clients and my prospects. Thanks Trusty Oak!
Employee
1 year ago
Find your own clients, make more money
Pros: Flexible schedule, remote work opportunities, non-degree requiring | Cons: Chaotic management, sub-par clientele, pay is non-competitive and no benefits for contracted virtual assistants. Management expects you to act like a dedicated employee even though you're working as a fractional contracted VA. If you're looking to build a solid client base, you're better off freelancing.
Employee
1 year ago
Not what it seems
Pros: Made some great connections with fellow VAs and a few clients. | Cons: They sell themselves as the top VA company with ample opportunities and resources. It’s not at all what they advertise. Their vetting process for clients is poor. They’ll basically accept any client without ensuring there is a viable need for support. If the client doesn’t actually need support, the VA is left without hours and tasks to do and the company puts the blame on them rather than their vetting. I worked with a few clients that had no need for a VA but the company brought them on anyway and wasted my time. They under pay their VAs. My clients were being charged $45 an hour and I made barely $20. No consistent flow of clients for VAs to get matched with. They charge a monthly platform fee and also require a high upfront investment when you sign on, promising clients, value and hours but they don’t deliver on any of those promises. I left feeling very frustrated and disappointed.
Susan Trachman
1 year ago
Jill Neuhaus at Trusty Oak has been a tremendous boost to my social media platform. She is clever, prompt, and so easy to work with. I cannot recommend her highly enough!
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