Nexa
40 Reviews
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About Nexa
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant), and Legal. Nexa's omni-channel approach covers calls, texts, and live chat, delivering comprehensive services including lead qualification, appointment scheduling, and inbound/outbound sales. Their solutions are highly flexible, featuring customizable scripts and bilingual (English/Spanish) capabilities.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
United States
Languages
English
Bilingual
Core Services
Services
IS
IT Support Services
Service Details
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Company Reviews
Total Reviews
40
Last Rated 12/11/2025
Overall Ratings
4.33
Last Rated 12/11/2025
Sort By
A
Alexa
2 months ago
I starten føltes plattformen…
I starten føltes plattformen fullstendig pålitelig, hver prosess gikk knirkefritt, og support var alltid tilgjengelig. Men den trygghetsfølelsen forsvant da kontoen min plutselig frøs, og all kommunikasjon stoppet uten forklaring. Det var en bekymringsfull og frustrerende opplevelse. Heldigvis grep 𝚉𝚎𝚎𝚍𝚛𝚊 Ltd inn, håndterte situasjonen med forsiktighet og hjalp meg med å gjenopprette det jeg trodde var tapt for godt.
whittakerassistancedotcom
3 months ago
I lost money and didn’t know where to turn. A subreddit recommended Team on my Profile Title and I’m so thankful I followed through.I got 60% of my funds back.
У гэтых махляроў была цэлая каманда, якая выдавала сябе за «кіраўнікаў па кліентах» і «супрацоўнікаў па захаванні адпаведнасці». Я страціў грошы і не ведаў, куды звярнуцца. У маім профілі ў subreddit рэкамендавалі Team, і я вельмі ўдзячны, што зрабіў гэта. Яны ведалі пра махлярства, прапанавалі рэальныя варыянты аднаўлення і нават дапамаглі паведаміць пра фальшывую платформу ўладам. Я вярнуў 60% сваіх сродкаў.
E
Employee
4 months ago
Innovative and agile company with strong growth potential
Pros: Social Mobile is an innovative and agile company that moves quickly to meet client and market needs. As a family-run business, the culture is collaborative and supportive, with leadership that values employees’ input. The company hosts an annual retreat that brings the team together and strengthens relationships. Social Mobile also offers a broad portfolio of solutions, making it an exciting place to work for those who enjoy variety and innovation. | Cons: The company is still a small team, although it is growing steadily. Because of ISO certification, processes are very structured, which is great for compliance but may feel restrictive for those who prefer flexibility.
AA
Administrative Assistant
9 months ago
Great Company to work for!
Pros: Strong leadership, all higher ups are great at taking feedback and open to change. a healthy company culture very respectful, encouraging and purpose driven environment. Good financial management leads to steady profits and controlled expenses. They work hard in providing the best benefits to all employees, allowing them to feel valued and supported. | Cons: Established success can sometimes lead to a preference for familiar approaches, which may slow the adoption of new initiatives. Well-honed systems and workflows can make change feel less urgent, which may delay efforts to evolve or innovate.
SD
Senior Director of Logistics
9 months ago
Amazing culture and great company!
Pros: Social Mobile is a fantastic place to work with very knowledgeable team and leaders. | Cons: There are no cons, it’s a great place
E
Employee
11 months ago
Small and stressful
Pros: Standing desks and Tesla charging | Cons: A negative workplace that lead to toxic and low energy, many employees leaving for better opportunities. Constant stress anxiety and burnout. No remote or hybrid only for favorites. Overall Low morale and stressful.
E
Employee
11 months ago
Toxic Leadership and Favoritism Undermine Company Potential
Pros: The company does have an impressive portfolio of business partnerships and high-profile clientele, which could provide valuable exposure for employees. | Cons: This was by far the most disappointing work experience of my career. Employee treatment is inconsistent, and morale is extraordinarily low due to favoritism and instability stemming from the highest level of leadership. The senior leadership team is primarily composed of family members and friends, which has created a work environment that lacks professionalism and accountability. The "Chief People Officer" does not demonstrate the experience or strategic mindset needed to strengthen the workforce. Additionally, there is a significant lack of accountability at this level, with frequent shifting of blame and responsibility onto others instead of addressing issues and employee concerns constructively, which further exacerbates workplace challenges.
PT
Product Test Lead
1 year ago
Nice startup
Pros: Great company to work for. Is the up-and-coming company within the industry | Cons: Due to it being a startup, the salaries are on the lower end.
HL
Hardware Lead
1 year ago
Great company
Pros: Good company, fair benefits and good people | Cons: Long hours and after hours meetings, a lot of tedious work
CryptoCat
1 year ago
My favorite cryptocurrency
my favorite cryptocurrency! The team is very professional, several tools have been created to manage NFTs and smart contracts. Transactions are super fast, with several wallets to store coins and many exchanges that support NEXA
E
Employee
1 year ago
Don’t believe the reviews of “current” employees
Pros: An actual 9-5 role with an hour lunch. Easy to disappear during the day and take a few breaks because everyone appears to be “busy.” Nice, new facility. | Cons: So you mean to tell me that the majority of 5-star reviews from “current” employees working for this company have NO Cons to post about this organization at all? As a former employee, I see right through what they are trying to do with their fake reviews and let me tell you that the company has the most toxic work culture. There is Terrible direction from indecisive leadership and a culture that is promoted as “caring” when it is all smoke and mirrors. The pay and compensation is low. There is a huge Lack of human connection from management of any at all from them. Overly excessive workload that demands your complete attention even after hours and/or the change and needs of their plans and projects that are not thought out properly. No work/life balance (see above). You will not be able to enjoy time off or your PTO time. Expect to be bothered on vacation, holidays, and after hours with the most innate demands. If you do not comply, you will be scolded. You will be undervalued and micro-management from the overly demanding President and CEO. They will make you feel unsupported and invaluable, even when you have more knowledges in your role then they ever will. The COO is nonexistent and knows nothing about operations or supporting roles. There is no career advancement. The CEO is rude and speaks to people as if they are dumb. He curses like a sailor. The rest of management team will run you into the ground. There is no communication no direction no problem solving and no leadership qualities or skills from the President, CFO, and COO. Very cut-throat environment and NOBODY IS HAPPY WORKING THERE AT ALL!!!
PM
Project Manager
3 years ago
Family feel
Pros: Social Mobile's' family feel is what makes the job a great place to work. The the CEO down to the project coordinators are all intricate parts of a whole. | Cons: Currently there are no cons that comes to mind.
E
Employee
3 years ago
Fake drama made against people that aren't easily controllable
Pros: Good place to learn good experience pretty friendly | Cons: Fake rumors made up and fake drama made up against people that aren't slaves
A
Associate
3 years ago
Great place to work
Pros: Great place to start your career. Feel more like family than an employee. Health insurance is paid by employer 100%. Which is also a great benefit. Company is growing and now is the best time to join. | Cons: Nothing to post so far
SA
Sales Associate
3 years ago
Amazing Company
Pros: Great environment, amazing people. A balance work life. Everyone cares about each other. Awesome management team. CEO is one in a million. Social mobile is a great place to start your career. | Cons: no cons. can't find any
SP
Special Projects Manager
3 years ago
Where have you been all my life?!?!
Pros: Social Mobile is a company full of solid people with great energy who work hard, have fun, and create game-changing smart solutions. | Cons: I should have come on board sooner.
E
Employee
3 years ago
Great people and environment
Pros: I’m pulled into different areas of the business and able to learn things I wouldn’t have access to in a larger company. | Cons: I’m out of college so I don’t personally see this as a con, but it’s a very fast paced environment which some may feel is a con.
M
Manager
3 years ago
Greta place to work
Pros: Smaller company where your hard work is noticed and recognized. Direct managers are very supportive and want to see you grow professionally. Team members from different departments don't hesitate to help with tasks outside of their immediate job description. | Cons: There is need to work outside of the 8-5:30 hours. Minimal PTO
NA
National Account Executive
3 years ago
Best onboarding experience, organized, and best communication
Pros: Work from home- IT and HR works with you throughout the hiring process to ensure you are set up for success and devices are set up. The communication aspect is amazing, everyone is on the same page, moral is great, leadership rolls their sleeves up to help, everyone wants to win, an overall winning atmosphere and culture. | Cons: No negative feedback, from onboarding to being in role, the experience has been amazing.
DO
Director of Logistics
3 years ago
Amazing Workplace
Pros: Work-life balance, diversity, and great team work. Hands-on mentorship, responsibility to create your own path, and interdepartmental collaboration all combine for a really great place to grow a career. | Cons: It is truly challenging to think of any cons or negative aspects to working at Social Mobile.
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