Joyno Inc
About Joyno Inc
Joyno Inc. is a Philippines-based call center and BPO company that operates with a "Higher Calling" philosophy, prioritizing "Human Intelligence" (HI) over AI to deliver personalized client support. They foster a unique, family-centered culture by paying above-market wages and providing employee benefits, education programs, and daily meals to inspire and nurture their staff. This focus on employee well-being and respect is the cornerstone of their success, ensuring highly productive teams dedicated to serving clients with authentic gratitude and professionalism. Joyno Inc. aims to create real, lasting financial change for its workforce in the Philippines while delivering premium outsourced services.
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Company Reviews
Total Reviews
2740
Last Rated 12/17/2025
Overall Ratings
4.42
Last Rated 12/17/2025
Zubair Iqbal
1 month ago
Good experience
Good experience
Shannon
1 month ago
Opaque subscription billing and unclear practical value
I stopped using the Lumen device because I did not find the data meaningfully actionable. While it generates readings, it was unclear how to modify behavior based on those readings in a way that felt worthwhile or clearly connected to outcomes. That lack of practical decision-support is why I discontinued use. After deleting the app, I confirmed there was no active subscription visible in my Apple account. I also could not find a clear account portal or subscription management page on Lumen’s website. I later discovered recurring subscription charges that were not accompanied by billing emails, receipts, or renewal notices. The only way to become aware of the subscription was by noticing charges on my credit card statement. When I contacted Lumen, they declined to refund past charges despite these circumstances. I would encourage potential customers to carefully evaluate both whether the data meaningfully informs behavior change for them and how subscription billing and cancellation are handled before purchasing.
ana oha
2 months ago
it's totally useless
it's totally useless. if I'm moving around, it shows I'm using carbs. if I'm relaxing watching a show, it's on 3 - mixed carb/fat. the only time it went lower was right after I brushed my teeth.
A.P.
2 months ago
Do NOT BUY!!!
Do NOT BUY!!!! Terrible greedy unresponsive company. Just got mine less than a week ago. App is stuck on screen asking for credit card information even though the membership is not expiring for some time. Help (contact) does NOT respond! I have screen shots. Also, you do have to open the package to know it works. However if product does not work, you cannot return it since you opened the package. WHAT A SCAM!!! Everyone affected should be looking into a remedy for this situation. I sure will be. In other word... Not guaranteed at all. Buy at your own risk!
Karen Renfree
2 months ago
I’m in my second week of usage
I’m in my second week of usage, and find that I’m learning so much from the plan about how my body works as I go along that even if my goal of weight loss is not what I hope for, I will continue to use it to monitor my health.
Virginia Doherty
2 months ago
2 Week Newbie
I am a newbie but already learning so much and support is amazing.
Xavier
2 months ago
Lumen is amazing at showing you how…
Lumen is amazing at showing you how different foods affect your metabolism. This allows you to experiment with different food choices until you see which ones help you stay in a fat burning state the longest. I am grateful I purchased it and recommend it 100%
Kim Pernu
2 months ago
Very informative
Using the Lumen has really helped me understand how my body is utilizing food and what happens when I fast. I like the meal suggestions and overall information available.
E J
2 months ago
Getting to Know Your Metabolism
This product really delivers. I understand my own body better now than I ever have. The LUMEN makes tracking my metabolism and macros effortless, and healthy weightloss has never been easier. It only took about two weeks of tracking to get a sense of when my body was in ketosis. The weight just starts melting away. I recommend this product to everyone now!
Burton’s Construction LLC Burt
2 months ago
Very helpful with understanding metabolism
Very helpful with understanding my body. I’ve been able to lose a noticeable amount of weight in a short amount of time.
customer
2 months ago
The knowledge it gives on metabolism is…
The knowledge it gives on metabolism is priceless.
Ryan
2 months ago
Does not work well and you cannot…
Does not work well and you cannot return it if you don't like it.
Meredith Clark
2 months ago
DO NOT BUY
*Updating to 1 star as the company seems to have time to respond to my review but not my support request to return the product. It's clear where their priorities are and its not customer service. Just continuing to scam consumers into purchasing a pointless overpriced product that will do nothing to help with weight loss. Save yourself time and money and just download an AI food tracker if that is what you're looking to do. ~~~~~~~~~~~~~~~~~~~~~~~ I’ve just started to use it but so far not impressed. It appears to be an extremely expensive food tracking app that is a pain in the butt. If you cook your own meals and don’t have a prepared food label to scan then it will take forever to record. I’ve tried food tracking apps (that are MUCH CHEAPER) before and never stuck with it because it’s such a pain and time consuming to track. I’ll be looking for a way to return this. I doubt I will stick with another glorified food tracker, and it’s not worth the price. So far the breaths have just shown me right in the middle, effectively telling me nothing. Very disappointed I fell for this.
David Raffensberger
2 months ago
Definitely not customer friendly
Used the device 9 times. I am currently on Atkins. Found information on the FAQ page that ketosis can cause incorrect readings. It is of no use to me and the return policy is the worst I have ever seen. Seems to be a complete scam in my opinion.
Carlo Villa Giacomelli
2 months ago
I likes Lumen very much.
I likes Lumen very much. It Is a good device!
Johanna Catchings
2 months ago
Love how you get to know your body
Love how I learn about my body processes
Wendy
2 months ago
Helpful tool
I have only been using Lumen for a few weeks but so far, it is very insightful.
Megan Tollackson
2 months ago
Learning to care for my cells!
I’ve been using Lumen for almost 2 weeks and have learned so much about how my metabolism works and how to care for my cells so they can care for me. I’m excited to continue my education and see how much I can improve my cellular health!
Val Patrick
2 months ago
Lumen has taught me about how and when…
Lumen has taught me about how and when my body is using carbs or fat. Is amazing - the meal plans and measuring my levels are really the best thing that I could have done for myself. Thank you Lumen!
Val Sawtooth
2 months ago
The device does not work as advertised
The device does not work as advertised. I was really disappointed, I was hoping for it to tell me when was the best time to to eat and suggestions as to what to eat, but the most it will do is tell me what I am burning, not as much how to fix it. It is a waste of 300$ and going in the trash.
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