iFIVE Global
64 Reviews
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About iFIVE Global
iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, Legal, IT, Finance) beyond general BPO. They handle all support services (HR, IT, Payroll) and ensure staff have excellent English proficiency and 24/7 operations, emphasizing ethical outsourcing.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
Philippines
United States
Languages
English
Core Services
VL
Virtual Legal Assistants
MV
Medical Virtual Assistants
Services
IS
IT Staffing
IS
IT Support Services
Service Details
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Company Reviews
Total Reviews
64
Last Rated 11/18/2025
Overall Ratings
3.89
Last Rated 11/18/2025
Sort By
E
Employee
2 months ago
Company that Cares
Pros: Their leadership team listens and does their best to provide good benefits. There are some items out of their control but they try to mediate as much as they can. | Cons: There are some challenges at the team level that senior level management are not aware of.
CS
Customer Service Representative
4 months ago
Great workplace, nice office
Pros: Great leaders, fun workplace, regular R&R sessions, nice office | Cons: None. It's a great company.
S
Specialist
4 months ago
.
Pros: Competitive salary, company-provided laptop, great people | Cons: Mid/Night shift can get exhausting
CS
Customer Service Advocate
5 months ago
Great people to work with! Overcrowded bldg.
Pros: People are great to work with! From the account managers, HR, IT team, and facility personnel Fun activities initiated by the company Affordable parking fee for motorcycles in the Zeta & RBC locations. | Cons: Average salary Zeta Bldg. managed by KMC is overcrowded, with long snaking lines reaching outside the building during peak hours in the graveyard shift. There are also long lines just to park your vehicle/motorcycle, which adds to the stress of getting in time for your shift.
E
Employee
7 months ago
Nice
Pros: Good stepping stone if you want a career in heath care | Cons: Low salary but good training
RO
Release of Information Specialist
8 months ago
N/A
Pros: Good for newbies. Fair pay. | Cons: No career growth. Most higher were offered to external employees
I
Internship
8 months ago
Great Work Team
Pros: - Collaborative and Teamwork - Immersive learning experience | Cons: - It's actually great for internship experience. So probably little to none.
CM
Case Manager
9 months ago
Good
Pros: Great workplace, good environment. Fun | Cons: Leaders can sometimes micromanage even if not necessary
LG
Lead Generation Specialist
10 months ago
Stifling Management Culture
Pros: I expected this job to be one thing, but it turned out to be something else | Cons: My manager would regularly make comments about employees' performance without providing any constructive feedback or training.
E
Employee
10 months ago
Happy and Friendly Culture
Pros: Good Management, Happy and Friendly Culture, Full of fun events. | Cons: Everything is fine so far. Just need to improve work-life balance.
CS
Customer Support Representative
10 months ago
Company culture is great
Pros: Salary, weekends off, culture and work environment | Cons: iFive only provides 1 free dependent for HMO
CS
Customer Service Representative (CSR)
11 months ago
Nice
Pros: Great Company, Fun Culture, & Cool Supervisors | Cons: Does not offer remote work setup
E
Employee
11 months ago
Poor Leadership
Pros: The best part was definitely the people / co-workers. Everyone was really nice, and the vibe was always positive kapag kami kami lang. It made coming to work every day a lot more enjoyable. | Cons: The leadership / managers, though, wasn't great. The decision-makers didn’t always think things through and didn’t seem to care much about the impact on the employees. There was no accountability for their decisions.
TL
Team Lead
1 year ago
"Be decidedly different"
Pros: - Friendly and supportive coworkers who create a positive work environment. -Decent benefits package - Opportunities to learn and grow through on-the-job experience and occasional training programs. - Stable company with a predictable workload and job security. | Cons: - Communication between management and employees can be improved—decisions often feel top-down with little input from staff. - Salary and benefits are competitive for entry-level roles but less so for mid-to-senior positions. - Company culture is somewhat inconsistent; while some teams are collaborative, others can feel siloed or disconnected.
HO
HR Operations
1 year ago
Great Team
Pros: Supportive Management, Family-like, Easy recruitment | Cons: Nothing everything is good so far
RS
Recruitment Specialist
1 year ago
good company with rooms of improvement
Pros: good team (Recruitment) good leads & director adaptive with current set-up | Cons: there are rooms for improvement -leave credit for roles should vary and not the same (agents & leads) -benefits like HMO should be flexible or different with roles hiring (skill-specific roles)
TA
Talent Acquistion Specialist
1 year ago
Culture
Pros: Has the opportunities to grow | Cons: working space and PTO should be aligned in the market
CS
Customer Service Representative
1 year ago
Real experience
Pros: Aesthetic office Fun activities Free ice cream No survey | Cons: Many people are being furloughed Office politics Incompetent QAs
CS
Customer Service Agent
1 year ago
Salary
Pros: Well maintained facility and premium accounts. | Cons: Office politics ruins the work experience
LA
Legal Assistant
1 year ago
Great company to work with
Pros: Approachable management, free coffee,waffles and icecream. | Cons: none none none none none
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