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CALLMARK Solutions Sdn Bhd

18 Reviews
4.3
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About CALLMARK Solutions Sdn Bhd

CALLMARK Solutions, founded in Malaysia in 2011, is a trusted provider of Telemarketing, Lead Generation, and AI-Powered Customer Engagement services. They offer a blended approach, combining skilled human agents with cutting-edge smart automation, notably including a 24/7 AI Voice Bot Receptionist to deliver automated, human-like conversations and significant cost savings. Their comprehensive services encompass Inbound and Outbound Call Support, B2B Lead Generation, and Customer Database Profiling. Serving diverse sectors like IT, Oil & Gas, and Education, CALLMARK focuses on creating tailored communication strategies that build connections, boost engagement, and deliver proven results for startups, SMEs, and global brands.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom

Region

Malaysia

Languages

English

Core Services

Call Center Support
Technical Support
AI Customer Support
OC
Outbound Calling Services
IC
Inbound Calling Services

Services

Customer Service
Customer Service
Documentation Services
Documentation Services
Lead Generation
Lead Generation
Sales Assistance
Sales Assistance
Web Support
Web Support

Service Details

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Company Reviews

Total Reviews
18

Last Rated 11/18/2025

Overall Ratings
4.33

Last Rated 11/18/2025

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Injamamul Haque

Injamamul Haque

1 month ago

Google
5.0

CallMark has been outstanding to work with. Their professionalism truly sets them apart, and they are always willing to help. The CallMark team are always willing to provide advice or go the extra mile to make sure everything runs smoothly, their support has been exceptional.

Ian John

Ian John

1 month ago

Google
5.0

CallMark is Very thorough in their Sales approach especially in initial canvassing and qualifying

Kevin Raj

Kevin Raj

1 month ago

Google
5.0

Callmark has been very helpful from day one. They have been very professional and have guided us throughout the entire process, helping us improve our business approach to the market. They make it a point to understand our needs and assist us every step of the way. Highly recommend Callmark.

Phoenix Resh

Phoenix Resh

1 month ago

Google
5.0

We have used CALLMARK Solutions Sdn Bhd for after-hours support, and they’ve been excellent — fast to respond, consistently professional, and totally reliable. Their team steps in whenever needed, even under heavy load, keeping our service running smoothly and our customers happy.

Chan You Cong

Chan You Cong

1 month ago

Google
5.0

Dealt with CallMark more than 5 years, very responsive and always prompt to follow up with the client. Highly recommended.

twotree 233

twotree 233

3 months ago

Google
5.0

"Honestly, I was SO skeptical about AI calls... until met CallMark. Their voicebot doesn’t sound robotic at all, it’s really like human voice! We went from missing after hours calls to converting leads even at 10 PM. My sales team actually are save more time when they saw the lead quality. If you’re a small biz like mine and can’t afford to lose another customer, just ring them. Seriously. Life saving stuff."

ssla

ssla

3 months ago

Google
5.0

Our customer list was outdated, manually recorded on paper.. CALLMARK didn’t just update it... they understood our problem and provided us a solution. They called our regular customers, spoke gently, and even helped some older customers place orders by phone. That’s not telemarketing, that’s from the heart. Thank you, Neela and team. You didn’t just grow our business; you honored it.”

Marcin Lubaszka

Marcin Lubaszka

3 months ago

Google
5.0

The team is very professionalThe team was incredibly professional and solved my biggest challenge quickly and accurately. They generated hundreds of manually pre-qualified leads, not automated machine-scraped ones like everyone else offers. Truly impressive, thank you!

Arthur Chung

Arthur Chung

3 months ago

Google
5.0

Has been a pleasure to work with them for my landing page, leads generation and email automation. Their team is professional, responsive, and committed to delivering excellent service. I truly appreciate and would recommend them to anyone looking for a trusted partner.

Evalyn Chantong

Evalyn Chantong

3 months ago

Google
5.0

Callmark designed a beautiful opt-in page, set up lead capture automation, and has literally filled my sales call booking calendar with qualified leads.

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