Callboxs
4 Reviews
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About Callboxs
Callboxs is an innovative BPO and call center outsourcing company based in Eastern Europe, providing 24/7/365 multi-channel support and business services. They differentiate themselves by maintaining a personal client connection and offering a unique solution called "Business-Tracking," where specialized consultants diagnose business "bottlenecks" and help implement successful models for rapid growth. Their comprehensive services include BPO/KPO, Inbound/Outgoing Call Center, E-mail and Chat Support, Telemarketing, Digital Marketing, and Technical Support. Callboxs offers an individualized and flexible approach, catering to businesses of all sizes looking to outsource non-core tasks to a professional team utilizing innovative technological solutions.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
Bulgaria
Languages
English
Core Services
Services
EA
Email and Chat Support
Service Details
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Company Reviews
Total Reviews
4
Last Rated 9/23/2021
Overall Ratings
5
Last Rated 9/23/2021
Sort By
OH
Owner, Hotel Dayana Beach
4 years ago
They've offered a helpful customer satisfaction survey for free!
The company has seen an improvement in their customer service with zero complaints. Plus, various clients are satisfied with the responsiveness of the team, particularly on the Facebook page. Moreover, they’ve instantly adapted to the discussed requirements, ensuring a smooth and successful process. | Highlights: What impressed me the most was that they offered us, as a gift, a free survey, which they can do at the end of the summer season. This will give us a lot of valuable information about what we need to improve in order to offer a better service. They've offered a helpful customer satisfaction survey for free!
MI
Manager, Ionstroi EOOD
4 years ago
Their team is completely immersed in working with us.
Callboxs has been highly professional since they've joined the project. Their collaboration with the client has been seamless and fast. Overall, the client is pleased with their performance. | Highlights: What impressed us is that they only provide the service in Bulgaria tracking.
CL
COO, Logistics Company
4 years ago
They are a stable partner, fully committed to achieving common goals.
Since Callboxs has joined the project, the sales have increased by 100%. The client's service and speed of work have also improved significantly. Their workflow has been excellent and generates positive outcomes. | Highlights: They are a stable partner, fully committed to achieving common goals. They have a flexible approach and high professionalism.
MM
Manager, Mistral
4 years ago
They have an exceptional team of professionals, who competently meet all of our requirements.
With Callboxs' help, the client noticed and addressed issues in their internal processes, resulting in more conversions and a 100% increase in sales. The team continues to work in a professional manner and deliver quality results. Overall, the client has had no complaints thus far. | Highlights: What impressed us in them is that they are the only company that offers trekking for Bulgaria. They also had ready-made algorithms and this made our work process much easier
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