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Call Center Pro
About Call Center Pro
Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and maximize customer value through expert consulting services like GAP analysis, operations evaluation, and executive coaching. They also own and manage an interconnected network of call center companies, such as MedCall Plus, which provides 24/7/365 live answering, BPO, and custom services, with specialized expertise in the medical and service industries. Their mission is to drive expansion, profitability, and compliance for their clients and network partners.
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