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Adept Technologies

17 Reviews
3.6
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About Adept Technologies

Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comprehensive suite of services to businesses worldwide, acting as a catalyst for innovation and growth. Key offerings include specialized AI & Machine Learning services (data annotation, curation, validation), Contact Center solutions (telesales, customer support, and lead generation), and Data Solutions such as cloud management and business automation. By offering bespoke outsourcing and robust eLearning & Skills Training, Adept Technologies helps clients achieve greater efficiency, enhance customer experience, and accelerate their digital transformation journey.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Home Services
Hospitality
IT Services
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom

Region

Nigeria

Languages

English

Core Services

Call Center Support
Documentation Services
Customer Service
Industry-Specific Support
IS
IT Support Services

Services

Offshore Staffing
Offshore Staffing
Recruitment Assistance
Recruitment Assistance
Sales Assistance
Sales Assistance
Technical Support
Technical Support

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews
17

Last Rated 7/28/2024

Overall Ratings
3.59

Last Rated 7/28/2024

(4)
(6)
(4)
(2)
(1)
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PM

Project Manager

1 year ago

Glassdoor
2.0

N/A

Pros: Good environment, good relationship between staff | Cons: Salary delays, no benefits, no family status

TW

Technical Writer

1 year ago

Glassdoor
4.0

My Subjective Experience

Pros: Amazing work environment with interactive technologies supportive leadership bonuses | Cons: Long working hours with no extra pay

QA

Quality Assurance

2 years ago

Glassdoor
4.0

Up skilling company

Pros: I have learnt so many skills from them and I am still learning. | Cons: Some projects were not easily available but the good thing is they work on solutions as soon as possible.

CS

Customer Service Representative

2 years ago

Glassdoor
4.0

I've gained ample trainings and experience. I've also networked with some of the brilliant people in this career field.

Pros: They do upskilling programs that have been advantageous to us. | Cons: It's a project and is bound to end.

ID

IT Data Analyst

2 years ago

Glassdoor
3.0

exp

Pros: all good, the experience was worth it and the job was good | Cons: none was experienced from the company

T

Transcriptionist

2 years ago

Glassdoor
4.0

Learning outcomes

Pros: Continuous development and prompt feedback. | Cons: Review the remuneration entry package.

DE

Data Entry

3 years ago

Glassdoor
3.0

N/A

Pros: They pay their salaries in time | Cons: There is no proper or early communication

LT

Legal Transcriptionist

3 years ago

Glassdoor
3.0

Could have better remuneration to it's employees

Pros: Offers training for the job Give you an orientation on how to go about the role Gives employees upskilling opportunities | Cons: Low pay with high expectations of productivity It does not offer any benefits or allowances

LT

Legal Transcriptionist

3 years ago

Glassdoor
4.0

GETTING BETTER

Pros: Meetings every week and interactions between employers and employees | Cons: Add more people as Reviewers and QAs

TA

Teaching Assistant

3 years ago

Glassdoor
5.0

Best Software Seller

Pros: Sales customised software to consumers | Cons: Empowerment of the employee every year

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