Adept Technologies
About Adept Technologies
Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comprehensive suite of services to businesses worldwide, acting as a catalyst for innovation and growth. Key offerings include specialized AI & Machine Learning services (data annotation, curation, validation), Contact Center solutions (telesales, customer support, and lead generation), and Data Solutions such as cloud management and business automation. By offering bespoke outsourcing and robust eLearning & Skills Training, Adept Technologies helps clients achieve greater efficiency, enhance customer experience, and accelerate their digital transformation journey.
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Service Details
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Company Reviews
Total Reviews
17
Last Rated 7/28/2024
Overall Ratings
3.59
Last Rated 7/28/2024
Project Manager
1 year ago
N/A
Pros: Good environment, good relationship between staff | Cons: Salary delays, no benefits, no family status
Technical Writer
1 year ago
My Subjective Experience
Pros: Amazing work environment with interactive technologies supportive leadership bonuses | Cons: Long working hours with no extra pay
Quality Assurance
2 years ago
Up skilling company
Pros: I have learnt so many skills from them and I am still learning. | Cons: Some projects were not easily available but the good thing is they work on solutions as soon as possible.
Customer Service Representative
2 years ago
I've gained ample trainings and experience. I've also networked with some of the brilliant people in this career field.
Pros: They do upskilling programs that have been advantageous to us. | Cons: It's a project and is bound to end.
IT Data Analyst
2 years ago
exp
Pros: all good, the experience was worth it and the job was good | Cons: none was experienced from the company
Transcriptionist
2 years ago
Learning outcomes
Pros: Continuous development and prompt feedback. | Cons: Review the remuneration entry package.
Data Entry
3 years ago
N/A
Pros: They pay their salaries in time | Cons: There is no proper or early communication
Legal Transcriptionist
3 years ago
Could have better remuneration to it's employees
Pros: Offers training for the job Give you an orientation on how to go about the role Gives employees upskilling opportunities | Cons: Low pay with high expectations of productivity It does not offer any benefits or allowances
Legal Transcriptionist
3 years ago
GETTING BETTER
Pros: Meetings every week and interactions between employers and employees | Cons: Add more people as Reviewers and QAs
Teaching Assistant
3 years ago
Best Software Seller
Pros: Sales customised software to consumers | Cons: Empowerment of the employee every year
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